Over the counter treatments only help a little bit. She asked her primary care doctor for a referral to a dermatologist, but was frustrated to learn that the next available appointment for one that would take her insurance was in three months. She is also embarrassed to talk about her skin problems in English.
Enter My Skin of Color: a truly bilingual telehealth company founded to treat her skin type specifically. She submits the inquiry form and has her prescriptions the next day. Her regimen is designed to treat all her skincare needs simultaneously: acne, oiliness, and hyperpigmentation. The Spanish-speaking patient liaisons providers answer her questions in a culturally-competent manner.